You may be eligible to concessions on some courses if you are in receipt of active work-related benefits at the time the course starts.  This is subject to you producing the required evidence at the point of enrolling, and the College reserves the right to confirm this is still active when the course starts. It is your responsibility to inform the College if your circumstances change in year, and you are no longer entitled to a free or reduced rate course.  The College reserves the right to invoice you for the balance of fees outstanding as of that point. You may not be able to gain a retrospective refund if you fail to produce the required evidence at the point of enrolment, and you pay for the full course fee.

We offer alternative discounts for Young Language Learning courses. There are various payment options. Please contact our team on 01708 434955 for more information.

Our courses are funded for 19+ only through the Education and Skills Funding Agency. As such, learners aged 16-18 years old may be required to pay an enhanced fee. For more information, please contact our team on 01708 434955 (select option 1 then option 1 again).

To be eligible for the 60+ reduced fee you will need to produce evidence of your age. If this is not your first course with Havering Adult College since reaching 60 you may be exempt from bringing in your ID. Not all courses are automatically eligible for 60+ fees, so please check the fee section on a course-by-course basis.

If you are someone who has not lived in the UK for more than three years and do not have access to public funds, you may still be eligible to attend courses by paying an international fee. These fees are not advertised in the prospectus. Please ask our Centre Support team for more information.

Resources for your course are included in the fee unless otherwise stated in the course description.

Instalments are available on courses with fees of £150 and over (excluding E4I courses funded through Local Authority Direct Payments).  A 10% surcharge applies when choosing this option.  Local authority, staff and Early Bird discounts cannot apply when paying by instalments. Please remember, if you withdraw from a course before you have completed, you will be liable to pay the full remaining fee amount owed.  Havering Adult College reserves the right to cease assessing learners’ work in the event they default in their payments until such time as the outstanding balance is then paid.

If you are enrolling onto a full Level 3, 4 or 5 course (not a unit or Award) and you are 19 years old or over, you may be eligible for a loan from the Student Loans Company. Further details are available and the Havering Adult College website. Please remember, if you withdraw from a course before you have completed, you will become immediately liable to pay the remaining fee amount owed to the College, as well as anything owed on the loan to the Student Loan Company.

The College subsidises the examination and assessment fees by making a contribution towards the cost.

If it is necessary for you to re-sit all or part of your exam, you will be required to pay for this, as your fees only cover your first attempt. Re-sit fees are charged £75.00 per resit and are not eligible for discounts, offers and concessionary fees. No courses are exempted from this.

If you withdraw from your course early, the full fee still applies.  If you pay by instalments or loan, the balance is still owed to the College and becomes payable immediately.  No refund will be given where the course fees have already been paid in full.  Additionally, if you have secured a fully funded place and withdraw, the College will lose funding covering your place from that point, and reserves the right to invoice you for the balance of course fees.

You must ensure you have read our Terms and Conditions before finalising your enrolment.  It is your responsibility to ensure that your fees are paid in full and on time. The College will pursue all outstanding debts.  This will include any resources you have received but have not yet paid for. Please be aware that this may affect your credit rating for six years, and could result in a County Court Judgement (CCJ) against you.

There is no automatic entitlement to a refund. Where the College has unavoidably cancelled or closed your course, you will be offered a suitable alternative. If this is not possible, then a refund will be given. If your circumstances change beyond your control, the College may offer you a credit note at the discretion of the management.

Gift vouchers are available to buy from the College throughout the year. Please call our team on 01708 434955 (select option 1 then option 1 again).

From time to time the quality of the service you receive may not be to the standard we expect. On these rare occasions, we will hold our hands up, and you will receive a 5% discount on any enrolment in the 12 months following the issue date of the letter. Reasons can include us having to delay the start date of an advertised class, or the postponement of a session at short notice. Courses cancelled due to low enrolments will not trigger a Hands Up Letter. Only one hands-up letter can be used per new enrolment.

We aim to provide high-quality learning opportunities. If you have any comments, compliments or complaints then please do not hesitate to let us know.

Please contact us on 01708 434955 or by email to
enquiries-adultcollege@havering.gov.uk