ICT & DIGITAL SKILLS
ABOUT
In today’s fast-moving digital world, IT and digital skills are more than just an advantage—they’re essential. From online security to data management and AI, technology is shaping every industry, and staying ahead means staying skilled. Whether for work, education, or everyday life, mastering digital tools boosts efficiency, opens career opportunities, and futureproofs your skills in an evolving job market. Beyond career growth, strong digital skills enhance personal confidence, improve problem-solving abilities, and make everyday tasks—from online banking to staying connected with loved ones—easier and safer. As the UK continues its digital transformation, those who invest in their IT knowledge will lead the way.
Our teachers have a great wealth of knowledge and want to give this knowledge to you to build your skills and give you the opportunity to compete in today’s job market, as well as the skills to use IT for personal and social benefits and gains.
Don’t get left behind—build your digital future today!
ICT COURSES
IT for Beginners
Our IT for Beginners programme is delivered across three supportive steps, just like the courses shown above.
- Part 1 helps you get comfortable with the absolute basics — using a mouse, keyboard, and simple computer controls.
- Part 2 builds your confidence with everyday digital tasks like managing files, browsing safely, and managing simple online activities.
- Part 3 takes you beyond the basics, helping you use multiple applications, handle emails and attachments, and you’ll even finish with an Entry Level 3 E‑Safety qualification.
If you’re not confident with technology, this is the perfect place to start.
Digital Functional Skills
Once you’ve built your confidence with the basics, the next stage is our Digital Functional Skills qualifications at Entry Level 3 and Level 1. These accredited courses help you develop the practical digital skills needed for everyday life, work, and further learning — from using devices safely to creating documents, managing data, and communicating online.
If you’re not quite ready to jump straight into a qualification, don’t worry. We also offer a friendly 3‑session Preparing for Digital Functional Skills course, designed to refresh your core skills and help you feel fully comfortable before moving on.
Level 2 Digital Skills Courses
Progression Route
Digital foundations
building digital confidence
Expand your digital skills
Digital Functional Skills - entry level 3
digital Functional skills - level 1
international computer driving licence - level 2
What our learners say
DIGITAL SKILLS 1-DAY WORKSHOPS
Accessibility Tools Made Easy
Email Essentials: Stay Organised
Online Safety: Stay Protected
Mail Merge: Automate Your Docs
Job Searching Online Made Simple
AI Basics: What You Need to Know
NHS App: Manage Health Online
Digital Health Management
Canva Basics
Scratch Animation for Beginners
Microbit: Start Coding
Microbit: Robotics for Beginners
WORK SMARTER - DIGITAL SKILLS
These short, practical sessions help you become more efficient and confident with the digital tools used in everyday workplaces. From essential Excel skills, formulas, budgeting and data visuals, to creating professional Word documents, using templates, reviewing like a pro, and building clear, engaging PowerPoint presentations — each workshop gives you real techniques you can use straight away to work smarter, not harder.
Excel: Basic Skills That Employers Expect
Build essential Excel skills used in most workplaces. You’ll learn how to enter, organise, sort and filter data, as well as use basic formulas such as SUM, AVERAGE and COUNT.
Excel: Making Sense of Data with Charts and Visuals
Learn how to turn raw data into meaningful visuals using Excel charts. You will cover selecting the right chart type, formatting for clarity, and presenting data in a way that supports decision-making in the workplace.
Excel: Formulas for Real Work Tasks
Gain confidence using key Excel formulas that automate calculations and improve productivity. You will work with IF statements, VLOOKUP and XLOOKUP, and conditional formatting to solve common workplace data tasks more efficiently.
Excel: Budgeting and Forecasting
Create and manage simple budgets using Excel. You’ll learn how to track income and costs, apply formulas for totals and projections, and analyse differences between planned and actual figures to support financial decision-making.
Word: Creating Professional Reports
Learn how to create clear workplace reports using Microsoft Word. You will cover formatting, headings, page layout, and automatic tables of contents.
Word: Smart Documents Using Templates and Automation
Learn how to save time by building reusable Word templates for letters, reports and forms. You’ll also explore tools like Quick Parts and Mail Merge.
PowerPoint: Design Clear and Engaging Presentations
Learn how to design clear and engaging PowerPoint presentations. This workshop focuses on layout, slide structure and visual design principles.
PowerPoint: Presenting Data Clearly
Explore how to present information and data in a way that is easy to understand. You’ll learn how to import Excel charts, simplify complex information, and use visuals to support clear workplace communication.
Word: Editing Like A Pro
Develop confidence in reviewing and improving documents using Word’s collaboration tools. You’ll learn how to use Track Changes, comments, and document comparison features.
PowerPoint: Delivering Confident Presentations
Build confidence in delivering presentations in a workplace setting. This session covers structuring your talk, using speaker notes, and practical tips to improve delivery and audience engagement.
Jobs in the industry
Knowing your earning potential is a key factor in determining what educational path you want to take to achieve your goal. Below are some of the key jobs within this industry and the salaries that can be achieved.
IT Support Assistant – Approximately £24,798 per year.
Data Entry Clerk – Around £21,000 per year.
Administrative Assistant – Approximately £20,000 per year.
Retail POS Operator – Around £19,000 per year.
Social Media Assistant – Approximately £23,000 per year.
Customer Service Representative – Around £21,000 per year.
Receptionist – Approximately £19,500 per year.
Call Centre Agent – Around £20,000 per year.
Junior E-commerce Assistant – Approximately £22,000 per year.
Library or Learning Centre Assistant – Around £18,500 per year.
IT Technician – Approximately £24,361 per year.
Website Content Editor – Around £25,000 per year.
Digital Marketing Assistant – Approximately £23,000 per year.
Cybersecurity Assistant – Around £28,000 per year.
Junior Network Administrator – Approximately £26,000 per year.
Helpdesk Technician – Around £24,000 per year.
Database Assistant – Approximately £23,000 per year.
Graphic Design Assistant – Around £22,000 per year.
Remote IT Support Worker – Approximately £24,000 per year.
Coding/Programming Assistant – Around £27,000 per year.
What industry experts say
“The future belongs to those who learn more skills and combine them in creative ways.”
“The last ten years of IT have been about changing the way people work. The next ten years of IT will be about transforming your business.”