Privacy Policy
Why do we collect personal information?
What personal information does the organisation collect?
1. We collect the following personal data in order to meet our legal obligations with the GLA and DfE. They are also required for us to provide education and training.
• Details about yourself including your name, date of birth and gender;
• Contact details – including address, telephone number and email address;
• Details of your previous qualifications, employment and educational history;
• Information about your residency, and previous address if applicable;
• Information about medical or health conditions, including whether or not you have a learning disability or difficulty;
• Ethnicity
2. We also collect emergency contact details for our learners at enrolment for the sole purpose of emergency situations, learners may choose to give their GP surgery details if preferred.
How is this collected?
The information above is generally collected directly from yourself and transferred to an enrolment form, which you will be required to sign.
Where do we store data?
Do we process data outside the EEA?
Havering Adult College will not transfer your data to countries outside the European Economic Area.
Why does the organisation need to process personal data?
Where the organisation processes other special categories of personal data, such as ethnic origin, disability or health, this is done for the purposes of equal opportunities monitoring and to monitor our service provision to improve our services to specific groups.
Contact details will not be used for marketing or survey purposes without your consent, which can be withdrawn at any time. However Havering Adult College will use the contact information in order to carry out our duties to you, for example to notify you of a change of course date, and also to obtain data where legally required, such as destination surveys.
Who has access to data?
It may also be shared with third parties where there is a legal obligation, including GLA, ESFA, Learner Records Service and Student Loans Company.
What rights do you have?
- access and obtain a copy of your data on request;
- change incorrect or incomplete data;
- request your data is deleted or processing stopped in some circumstances, for example where the data is no longer necessary for the stated purposes of processing.
If you would like to exercise any of these rights, please contact the Centre Support Team to discuss.
How long does the organisation keep data?
All data will be held only for as long as necessary to do so; enrolment information will be confidentially destroyed seven years after your last enrolment. Any data provided by consent such as emergency contact information, may be deleted on request.
What if I do not provide personal data?
Failure to provide data required to meet legal obligations will result in us not being able to enrol you as a learner. Failure to provide information on learning difficulties or disabilities may result in the college being unable to provide the standard of service we would wish to provide.
Does Havering Adult College use automated decision-making?
No decisions are not based solely on automated decision-making.
Website Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit haveringadultcollege.co.uk (the “Site”).
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?
The Order Information that we collect is generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing your personal information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at enquiries-adultcollege@havering.gov.uk or by mail using the details provided below:Havering Adult College, 472 Havering Road, Romford, RM1 4HR, United Kingdom
Interest Lists / Register Your Interest Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you register your interest in a course via our online form on our website or at an event attended throughout the borough.
Identity of the data controller: Havering Adult College, 472 Havering Road, Romford, RM1 4HR.
Purpose of processing: Your data is collected for marketing, including providing you with course information you have expressed an interest in, course updates, and newsletter (if you tick to opt-in).
Legal basis for processing: For marketing, this is usually consent under GDPR Article 6(1)(a).
What data is collected: We collect your name, email address, telephone number and course interest. We also offer an opt-in to our mailing list to receive regular information on courses and college news. If you agree to be added to our mailing list, please read the ‘Mailing List’ tab for further information on your data.
How data is stored and protected: Havering Adult College is a part of the London Borough of Havering Council. We hold personal information about our customers, clients and residents and all the information about you that we hold is protected under the General Data Protection Regulation (GDPR) (Opens in new tab).
These sections outline what we do with the data and our responsibilities.
Read our privacy statement to see specific rights about your data we use at Havering Council and for more information regarding data protection in general please visit the Information Commissioner’s website (Opens in new tab).
Retention period: Our aim is to provide you with the requested information, and we will make two attempts to contact you. If we are unable to make contact or you have not responded to our efforts, your contact data will be permanently deleted from our records. Your course of interest will be retained to help us gauge overall interest and aid planning of future courses.
Data subject rights:
- Right to access and data portability
- Right to correction
- Right to removal (right to be forgotten)
- Right to restrict processing
- Right to object (especially to marketing)
How to withdraw consent: You can unsubscribe at any time by contacting the college on 01708 454955 or by email at Enquiries-AdultCollege@havering.gov.uk.
Contact details for data protection queries: Havering Adult College, 472 Havering Road, Romford, RM1 4HR. Tel: 01708 434955. Email: Enquiries-AdultCollege@havering.gov.uk.
Right to lodge a complaint: You can make a complaint to the Information Commissioner’s Office (ICO) or relevant supervisory authority. You can find further information here the Information Commissioner’s website (Opens in new tab). You can also visit https://www.gov.uk/data-protection/make-a-complaint.
Mailing List Privacy Policy
Identity of the data controller: Havering Adult College, 472 Havering Road, Romford, RM1 4HR.
Purpose of processing: Your data is collected for marketing, including providing you with course information, course updates and regular newsletters.
Legal basis for processing: For marketing purposes, this is usually consent under GDPR Article 6(1)(a).
What data is collected: We collect your name, email address and course interest.
How data is stored and protected: The GDPR enforces strict rules on sending personal data outside the EU to ensure it’s protected wherever it goes. As a US-based company, Mailchimp is committed to maintaining high data protection standards for all of our users’ data.
So how do Mailchimp ensure the privacy of EU subscribers’ data when Mailchimp is a US-based company? The answer lies in the EU-U.S. Data Privacy Framework (EU-US DPF). This agreement was signed in July 2023 and it allows certified companies to transfer personal data between the EU and the US.
Mailchimp is certified under the EU-US DPF, the UK Extension to the EU-U.S. Data Privacy Framework, and the Swiss-U.S. Data Privacy Framework. This enables your transfer of personal data from the EU, UK or Switzerland to Mailchimp, so you know customers’ data privacy is in safe hands.
Want to learn more about how Mailchimp keeps your data secure? Check out Mailchimp’s EU-US DPF certification and our Global Privacy Policy.
Retention period: Data is retained until you unsubscribe by clicking the ‘Unsubscribe’ link in the footer of our emails.
Data subject rights:
- Right to access and data portability
- Right to correction
- Right to removal (right to be forgotten)
- Right to restrict processing
- Right to object (especially to marketing)
How to withdraw consent: You unsubscribe by clicking the ‘Unsubscribe’ link in the footer of our emails.
Contact details for data protection queries: Havering Adult College, 472 Havering Road, Romford, RM1 4HR. Tel: 01708 434955. Email: Enquiries-AdultCollege@havering.gov.uk.
Right to lodge a complaint: You can make a complaint to the Information Commissioner’s Office (ICO) or relevant supervisory authority. You can find further information here the Information Commissioner’s website (Opens in new tab). You can also visit https://www.gov.uk/data-protection/make-a-complaint