Safeguarding

What is Safeguarding?

It is the process of protecting adults at risk of harm, abuse or neglect.

At Havering Adult College we have a duty to ensure your safety and wellbeing while you study here.

We are committed to providing a safe and inclusive learning environment for all our adult learners.

This page is designed to help you to understand the importance of safeguarding and preventing harm and abuse within our college community.

  • As part of the College community you are expected to:
  • Contribute to a safe environment
  • Follow Health and Safety requirements and report any concern to your teacher or one of the Safeguarding Officers
  • Respect the College’s facilities and resources
  • Show respect and courtesy to others
  • Report concerns about the welfare of others

The College will not tolerate any form of bullying including cyber-bullying.

What is abuse or neglect?

Abuse or neglect is when someone does or says something which harms you. No one has the right to abuse you.

Abuse or neglect can be a single one off act or something that happens over weeks, months or years and it can happen in many different ways.

The list below is not exhaustive but the recent guidelines from the Government identify abuse the following: 

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Physical Abuse

Involves acts like hitting, pushing or force-feeding.

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Financial or Material Abuse

Include theft, fraud or the misuse of someone’s possessions without their consent.

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Emotional/psychological abuse – Coercion

Threats, isolation, humiliation and controlling behaviours.

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Sexual Abuse/Exploitation

Encompasses non-consensual sexual act or coercion.

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Domestic Abuse

Include various form of abuse within intimate relationship or family like psychological, physical, sexual, financial or emotional abuse.

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Neglect

Involves the failure to provide proper care, such as food, medication or maintaining hygiene.

Telling Us

If you or someone you know is being abused or neglected or at risk of being harmed or abused, inform your teacher or the Safeguarding Team (or the police if someone is immediate at risk) immediately.

Look for the safeguarding posters displayed at all of our sites to find a specially trained member of our staff who can listen and help you, or download it below. You can also download our Safeguarding Team and Reporting Process posters; and our guidance booklets below 

During office hours you can contact our Safeguarding Team directly, by email using the link below.  If you need to contact us out of hours, please use the Havering’s Emergency Duty Team details below.

Contact the Havering Adult College Safeguarding Team via Email

Contact Havering's Emergency Duty Team Out of Office Hours

For more information, you can download and read our Safeguarding Policy.
Or look through the dropdown items below for further advice and support information. 

Click or touch the phone number to make a call.

Find out about Better Living support and adult social care here.

Or call 01708 432000 during the office hours of 9am-5pm, Monday to Friday.

If it’s an emergency & outside usual office hours call 01708 433999.

Further information here.

Advice re daily living concerns from Peabody.

Safeguarding Concerns

Report the abuse of a vulnerable adult

Click or touch the phone number to make a call.

Telephone: 0800 995 1000 (Freephone)
Call for Mental Health help and advice anytime day or night. NELFT can arrange for an adult to speak with a mental health professional. They can also signpost to services and support.

If there is an immediate risk of serious harm, then call the Police – Dial 999.

Otherwise please report abuse to us below:

Adult Social Services Safeguarding Adults Team
Telephone: 01708 433 550
Email: safeguarding_adults_team@havering.gov.uk

Safeguarding Concerns

Report the abuse of a vulnerable adult

The local authority or local council where the adult with care and support needs lives.

  • Every area has an adult safeguarding team that will accept referrals from both professionals and members of the public. They can be reached through their main contact number and usually have a special section of the website with more information.

The police

Click or touch the phone number to make a call.

  • For non-emergency issues, call 101 and ask to be put through to the police service for the area where the adult is living.
  • For emergency situations needing an immediate response, call 999. If an ambulance is required, you can also tell the operator about this.
  • Try to give as much relevant information as possible and be clear about why you are concerned. Explain that there is an adult with care and support needs at risk.
If you need to direct an adult with care and support needs to where they can get help.

Click or touch the phone number to make a call.

The local authority or local council where they live

The police on 101 (for non-emergencies) or 999 (for emergencies)

The National Domestic Abuse Helpline: 0808 2000 247 can support adults experiencing domestic abuse

Age UK: 0800 678 1602 offers support to older people through a free advice line

Carers UK: 0808 808 7777 offers support for unpaid carers for family or friends 

Citizens Advice: 0344 411 1444 provides impartial advice on rights and responsibilities across the UK

Cruse: 0808 808 1677 offers support for bereavement, including pet bereavement ​​​​

GamCare: 0808 802 0133 provides information, advice, support and free counselling for the prevention and treatment of problem gambling

Mind: 0300 123 3393 offers advice, support and information around mental health issues including self-harm

Samaritans: 116 123 can offer support to those who are struggling to cope

Shelter: 0808 800 4444 is a housing and homelessness charity offering advice and information