T: 01708 434955 | E: Enquiries-AdultCollege@havering.gov.uk

Accessibility Statement

This accessibility statement applies to the website: https://www.haveringadultcollege.co.uk

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including JAWS, NVDA and VoiceOver)

We’ve also tried to make the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some PDF documents are not fully accessible to screen reader software
  • Some images may not have appropriate alternative text
  • Some link text may not be descriptive enough
  • Some pages may not meet minimum colour contrast requirements
  • The site may not be fully navigable using only a keyboard
  • Some form fields may not have associated labels

These issues will be addressed as part of our ongoing accessibility improvement plan.

Feedback and contact information

If you need information on this website in a different format, such as:

  • accessible PDF
  • large print
  • easy read
  • audio recording
  • braille

please contact us:

Email: enquiries-adultcollege@havering.gov.uk Telephone: 01708 434955 Address: Havering Adult College, Bower Park Centre, 472 Havering Road, Romford, RM1 4HR

We will consider your request and get back to you within 10 working days.

Reporting accessibility problems

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, please contact:

Email: enquiries-adultcollege@havering.gov.uk Subject line: Website Accessibility Issue

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

If you are not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS):

https://www.equalityadvisoryservice.com/

    Technical information about this website’s accessibility

    Havering Adult College is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

    This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non‑compliances listed below.

    Non accessible content

    The content listed below is non‑accessible for the following reasons.

    Non‑compliance with the accessibility regulations

    • Some images do not have suitable alternative text
    • Some PDFs are not accessible and do not meet WCAG 2.1 AA
    • Some form fields do not have programmatically associated labels
    • Some pages contain headings that are not structured correctly
    • Some interactive elements may not be fully keyboard accessible

    We plan to fix these issues by December 2026.

    Disproportionate burden

    At present, we are not claiming disproportionate burden for any part of the website. If this changes, details will be added here.

    Content that’s not within the scope of the regulations

    PDFs and other documents published before 23 September 2018 are exempt unless they are essential to providing our services.

    What we’re doing to improve accessibility

    We are taking the following steps:

    • Conducting a full accessibility audit of the website
    • Training staff on creating accessible content
    • Replacing inaccessible PDFs with HTML pages where possible
    • Ensuring new content meets WCAG 2.1 AA standards
    • Working with our website provider to fix technical issues

     

    Reporting accessibility problems

    This statement was prepared on 11/06/2026. It was last reviewed on 11/06/2026.

    This website was last tested on 11/06/2026. The test was carried out by our Marketing Officer who regularly runs reports using SiteImprove (Opens in New Tab) .

    We tested a sample of pages that reflect the most common user journeys, including:

    • Homepage
    • Course search
    • Enrolment information
    • Contact page
    • Policies and documents